Real-time chat is a viable alternative to phones and emails. It offers more personalized support by knowing what pages your visitors are currently viewing. Your site visitors can get in touch with you even on the go. The chat window is fully supported on all mobile devices.
If your business is time-sensitive, consider adding a live chat option to your website to facilitate communication between your team and the site visitors. Chats are a great way to turn more visitors into customers and to build a loyal community around your company. Nothing speaks to dedicated support better than a real person behind a computer screen chatting with you in real time.
Chat providers may charge a monthly fee for using their chat.
Some popular providers: